Service & Support
OptoTech Service Portfolio
Technology is our strength. Personal service our passion.
Our comprehensive service portfolio currently covers the following areas:
¬ Maintenance, Inspection, Service
¬ Processing Technology Support
¬ Individual Trainings and Workshops
¬ Machine Monitoring
¬ Remote Service
¬ Consumables
¬ Customized Machine Acceptance
¬ Software Extension
¬ Operational Command
¬ Procurement of Spare Parts
¬ Field Service Management
¬ Retrofitting
Service is Our Passion
Whether it's a trouble shooting, commissioning and training, technical questions or the supply of spare parts: our expert service team will be happy to support you. Together, we develop customized solutions and create individual service packages that are based on the requirements and needs of your production. Our global service network is consistently expanding, so that we can guarantee you fast response times in all areas also in the future.
Our Strengths. Your Benefits.
- International and highly qualified team of experienced employees
- Constantly growing service team worldwide to expand the global service network
- Fast response time in all areas
- Personal contact and flexible handling of customer needs
- Central service teams for all service questions
In order to improve our service quality and to be able to offer you attractive service solutions in the future, we are currently working on several projects
- Webshop
- Digital Spare Parts Catalogue
- Ticketing